Complex Engineering Service Systems

Concepts and Research

Nonfiction, Science & Nature, Technology, Manufacturing, Business & Finance, Management & Leadership, Production & Operations Management
Cover of the book Complex Engineering Service Systems by , Springer London
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: ISBN: 9780857291899
Publisher: Springer London Publication: July 2, 2011
Imprint: Springer Language: English
Author:
ISBN: 9780857291899
Publisher: Springer London
Publication: July 2, 2011
Imprint: Springer
Language: English

For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood.

Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations – that of material/equipment, information and people.

Complex Engineering Service Systems is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system.
 
Complex Engineering Service Systems aims to be the main source of knowledge for academics and professionals in the research and practice of contracting, managing, designing, leading, and delivering complex engineering service systems. The book takes a value-based approach to integrating equipment and human factors into a total service provision. In doing so, it aims to advance the field of service systems and engineering.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood.

Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations – that of material/equipment, information and people.

Complex Engineering Service Systems is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system.
 
Complex Engineering Service Systems aims to be the main source of knowledge for academics and professionals in the research and practice of contracting, managing, designing, leading, and delivering complex engineering service systems. The book takes a value-based approach to integrating equipment and human factors into a total service provision. In doing so, it aims to advance the field of service systems and engineering.

More books from Springer London

Cover of the book Robert Recorde by
Cover of the book Dynamics and Control of Switched Electronic Systems by
Cover of the book Belief Revision in Non-Classical Logics by
Cover of the book Evidence-Based Cardiology Consult by
Cover of the book Future Vision and Trends on Shapes, Geometry and Algebra by
Cover of the book Stereo Scene Flow for 3D Motion Analysis by
Cover of the book Atlas of Organ Transplantation by
Cover of the book Peripheral Nerve Injuries: A Clinical Guide by
Cover of the book Systems Practice: How to Act by
Cover of the book Knots and Primes by
Cover of the book Guide to OCR for Arabic Scripts by
Cover of the book Handbook of Iris Recognition by
Cover of the book Combination Therapy in Urological Malignancy by
Cover of the book Engineering Haptic Devices by
Cover of the book Atrial Fibrillation Therapy by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy