Credibility

I've Lost It-Can I Rebuild It?

Business & Finance, Human Resources & Personnel Management, Skills, Entrepreneurship & Small Business
Cover of the book Credibility by Sandy Allgeier, Pearson Education
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Author: Sandy Allgeier ISBN: 9780137038800
Publisher: Pearson Education Publication: October 12, 2009
Imprint: FT Press Language: English
Author: Sandy Allgeier
ISBN: 9780137038800
Publisher: Pearson Education
Publication: October 12, 2009
Imprint: FT Press
Language: English

This Element is an excerpt fromThe Personal Credibility Factor: How to Get It, Keep It, and Get It Back (If You’ve Lost It) (ISBN: 9780132082792) by Sandy Allgeier. Available in print and digital formats.

 

A complete, realistic, and proven process for rebuilding lost credibility, one step at a time--no matter why you lost it.

 

Many of us are familiar with customer service situations that were seriously blown by someone, but the way in which the problem was corrected caused us to think even more positively about the experience than we might have if the problem had not occurred in the first place. Take, for instance....

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This Element is an excerpt fromThe Personal Credibility Factor: How to Get It, Keep It, and Get It Back (If You’ve Lost It) (ISBN: 9780132082792) by Sandy Allgeier. Available in print and digital formats.

 

A complete, realistic, and proven process for rebuilding lost credibility, one step at a time--no matter why you lost it.

 

Many of us are familiar with customer service situations that were seriously blown by someone, but the way in which the problem was corrected caused us to think even more positively about the experience than we might have if the problem had not occurred in the first place. Take, for instance....

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