Credible Checklists and Quality Questionnaires

A User-Centered Design Method

Nonfiction, Computers, Programming, Software Development, General Computing
Cover of the book Credible Checklists and Quality Questionnaires by Chauncey Wilson, Elsevier Science
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Author: Chauncey Wilson ISBN: 9780124104495
Publisher: Elsevier Science Publication: August 22, 2013
Imprint: Morgan Kaufmann Language: English
Author: Chauncey Wilson
ISBN: 9780124104495
Publisher: Elsevier Science
Publication: August 22, 2013
Imprint: Morgan Kaufmann
Language: English

Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method.

In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more.

The final chapter provides examples of some common questionnaires (both free and fee-based) for assessing the usability of products.

After reading this book, readers will be able to use these user design tools with greater confidence and certainty.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method.

In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more.

The final chapter provides examples of some common questionnaires (both free and fee-based) for assessing the usability of products.

After reading this book, readers will be able to use these user design tools with greater confidence and certainty.

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