Cross-border Internet Dispute Resolution

Nonfiction, Reference & Language, Law, Communications, Arbitration, Negotiation, & Mediation
Cover of the book Cross-border Internet Dispute Resolution by Julia Hörnle, Cambridge University Press
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Author: Julia Hörnle ISBN: 9780511737985
Publisher: Cambridge University Press Publication: February 12, 2009
Imprint: Cambridge University Press Language: English
Author: Julia Hörnle
ISBN: 9780511737985
Publisher: Cambridge University Press
Publication: February 12, 2009
Imprint: Cambridge University Press
Language: English

The internet has the potential to increase the number of cross-border disputes between a wide range of different users. For many internet disputes, the use of Online Dispute Resolution (ODR) becomes critical. ODR uses information technology (such as expert systems) and internet communication applications (such as webforms or web filing platforms) to resolve disputes outside the courts. Although ODR is a progeny of ADR, using some of the same processes such as mediation and arbitration, ODR is also different in that it adds new and transformative technology and processes. This book sets out the process standards with which ODR, and in particular online arbitration, should comply and shows how these standards can be implemented in the real world. It considers applicable law and enforcement, thus providing a blueprint of how online arbitration processes should be devised.

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The internet has the potential to increase the number of cross-border disputes between a wide range of different users. For many internet disputes, the use of Online Dispute Resolution (ODR) becomes critical. ODR uses information technology (such as expert systems) and internet communication applications (such as webforms or web filing platforms) to resolve disputes outside the courts. Although ODR is a progeny of ADR, using some of the same processes such as mediation and arbitration, ODR is also different in that it adds new and transformative technology and processes. This book sets out the process standards with which ODR, and in particular online arbitration, should comply and shows how these standards can be implemented in the real world. It considers applicable law and enforcement, thus providing a blueprint of how online arbitration processes should be devised.

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