Customer Relationship Management

A powerful tool for attracting and retaining customers

Business & Finance, Marketing & Sales, Customer Service, Consumer Behaviour
Cover of the book Customer Relationship Management by 50MINUTES.COM, 50Minutes.com
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: 50MINUTES.COM ISBN: 9782808000314
Publisher: 50Minutes.com Publication: August 25, 2017
Imprint: 50Minutes.com Language: English
Author: 50MINUTES.COM
ISBN: 9782808000314
Publisher: 50Minutes.com
Publication: August 25, 2017
Imprint: 50Minutes.com
Language: English
Understand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide.

Customer relationship management is a valuable tool in an increasingly competitive business world. It allows companies to find out who their customers are and what they want, which enables them to tailor their communication and offers to their clients. No matter what your sector of activity, an effective CRM strategy will boost customer satisfaction, increase performance and give you a valuable edge over the competition.

In 50 minutes you will be able to:
• Understand the wide range of tools and techniques used in customer relationship management
• Tailor your communications to your customers’ needs and expectations
• Evaluate the success of your CRM strategy based on a number of key performance indicators

ABOUT 50MINUTES.COM | MANAGEMENT AND MARKETING
The Management and Marketing series from the 50Minutes collection provides the tools to quickly understand the main theories and concepts that shape the economic world of today. Our publications will give you elements of theory, definitions of key terms and case studies in a clear and easily digestible format, making them the ideal starting point for readers looking to develop their skills and expertise.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Understand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide.

Customer relationship management is a valuable tool in an increasingly competitive business world. It allows companies to find out who their customers are and what they want, which enables them to tailor their communication and offers to their clients. No matter what your sector of activity, an effective CRM strategy will boost customer satisfaction, increase performance and give you a valuable edge over the competition.

In 50 minutes you will be able to:
• Understand the wide range of tools and techniques used in customer relationship management
• Tailor your communications to your customers’ needs and expectations
• Evaluate the success of your CRM strategy based on a number of key performance indicators

ABOUT 50MINUTES.COM | MANAGEMENT AND MARKETING
The Management and Marketing series from the 50Minutes collection provides the tools to quickly understand the main theories and concepts that shape the economic world of today. Our publications will give you elements of theory, definitions of key terms and case studies in a clear and easily digestible format, making them the ideal starting point for readers looking to develop their skills and expertise.

More books from 50Minutes.com

Cover of the book Book Review: First Things First by Stephen R. Covey by 50MINUTES.COM
Cover of the book Preventing Absenteeism at Work by 50MINUTES.COM
Cover of the book Your Guide to Making Friends by 50MINUTES.COM
Cover of the book Book Review: The World is Flat by Thomas L. Friedman by 50MINUTES.COM
Cover of the book Napoleon Bonaparte by 50MINUTES.COM
Cover of the book John Calvin by 50MINUTES.COM
Cover of the book Closing a Sale by 50MINUTES.COM
Cover of the book Book Review: Blink by Malcolm Gladwell by 50MINUTES.COM
Cover of the book Darwin's Theory of Evolution by 50MINUTES.COM
Cover of the book The Battle of Thermopylae by 50MINUTES.COM
Cover of the book John Locke by 50MINUTES.COM
Cover of the book How to Calm Your Baby's Tears by 50MINUTES.COM
Cover of the book Maximising Your Intellectual Abilities by 50MINUTES.COM
Cover of the book Book Review: A Brief History of Time by Stephen Hawking by 50MINUTES.COM
Cover of the book Hiroshima by 50MINUTES.COM
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy