Dancing with the Customer

101 Lessons Towards Service Supremacy

Business & Finance, Management & Leadership, Planning & Forecasting
Cover of the book Dancing with the Customer by Paul Dorrian, Random House Struik
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Author: Paul Dorrian ISBN: 9781415203613
Publisher: Random House Struik Publication: June 27, 2011
Imprint: Umuzi (Random House Struik) Language: English
Author: Paul Dorrian
ISBN: 9781415203613
Publisher: Random House Struik
Publication: June 27, 2011
Imprint: Umuzi (Random House Struik)
Language: English

We are at a defining moment in thinking about competitiveness. Customer service is no longer an extension of business. It is the core of it. Nor is rendering good service sufficient. The global economy is heaving sea and if you don't attain supremacy in customer service you may find yourself drowning. However, if you follow the 101 practical lessons in this book your business will take a quantum leap.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

We are at a defining moment in thinking about competitiveness. Customer service is no longer an extension of business. It is the core of it. Nor is rendering good service sufficient. The global economy is heaving sea and if you don't attain supremacy in customer service you may find yourself drowning. However, if you follow the 101 practical lessons in this book your business will take a quantum leap.

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