Dangerous Customer Service

Dangerously Great Customer Service...How to Achieve it and Maintain it

Business & Finance, Marketing & Sales, Customer Service
Cover of the book Dangerous Customer Service by Impact Innovation, Bloomsbury Publishing
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Impact Innovation ISBN: 9781408134344
Publisher: Bloomsbury Publishing Publication: November 7, 2011
Imprint: A&C Black Business Information and Development Language: English
Author: Impact Innovation
ISBN: 9781408134344
Publisher: Bloomsbury Publishing
Publication: November 7, 2011
Imprint: A&C Black Business Information and Development
Language: English

Dangerous Customer Services provides real help for real people in the real world.

This book guide managers through the realities and practicalities of great customer service. Dangerous Customer Service shows the reader how to cover the basics: what customers expect from a service and what they will take for granted and how to create the magic that transforms that serivice into an extra special personal experience. Exercises and real-life examples will help the reader to learn and develop essential their customer services including loyalty, training your customer and services across cultures.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Dangerous Customer Services provides real help for real people in the real world.

This book guide managers through the realities and practicalities of great customer service. Dangerous Customer Service shows the reader how to cover the basics: what customers expect from a service and what they will take for granted and how to create the magic that transforms that serivice into an extra special personal experience. Exercises and real-life examples will help the reader to learn and develop essential their customer services including loyalty, training your customer and services across cultures.

More books from Bloomsbury Publishing

Cover of the book Built by Impact Innovation
Cover of the book Swim Better, Swim Faster by Impact Innovation
Cover of the book The Divine Supermarket by Impact Innovation
Cover of the book Authorisms by Impact Innovation
Cover of the book Norman Stone Castles (1) by Impact Innovation
Cover of the book Stuff Theory by Impact Innovation
Cover of the book Tales of the Tricycle Theatre by Impact Innovation
Cover of the book Modern Greece by Impact Innovation
Cover of the book Symbol, Pattern and Symmetry by Impact Innovation
Cover of the book Collision of Empires by Impact Innovation
Cover of the book Magic Under Glass by Impact Innovation
Cover of the book Permanent States of Emergency and the Rule of Law by Impact Innovation
Cover of the book The Night Ferry by Impact Innovation
Cover of the book A Lifetime of Training for Just Ten Seconds by Impact Innovation
Cover of the book Private Law and Power by Impact Innovation
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy