Dealing with Difficult People (Collins Business Secrets)

Business & Finance, Business Reference, Business Communication, Human Resources & Personnel Management
Cover of the book Dealing with Difficult People (Collins Business Secrets) by David Brown, HarperCollins Publishers
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Author: David Brown ISBN: 9780007360390
Publisher: HarperCollins Publishers Publication: May 27, 2010
Imprint: HarperCollins Business Language: English
Author: David Brown
ISBN: 9780007360390
Publisher: HarperCollins Publishers
Publication: May 27, 2010
Imprint: HarperCollins Business
Language: English

The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like

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