Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Business & Finance, Human Resources & Personnel Management, Training, Skills, Nonfiction, Health & Well Being, Self Help
Cover of the book Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst by Dr. Rick Brinkman, Dr. Rick Kirschner, McGraw-Hill Education
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Author: Dr. Rick Brinkman, Dr. Rick Kirschner ISBN: 9780071504393
Publisher: McGraw-Hill Education Publication: February 27, 2002
Imprint: McGraw-Hill Education Language: English
Author: Dr. Rick Brinkman, Dr. Rick Kirschner
ISBN: 9780071504393
Publisher: McGraw-Hill Education
Publication: February 27, 2002
Imprint: McGraw-Hill Education
Language: English

The international bestseller--­­more than 500,000 copies sold!

With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.

Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The international bestseller--­­more than 500,000 copies sold!

With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.

Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

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