Demystifying Communications Risk

A Guide to Revenue Risk Management in the Communications Sector

Nonfiction, Computers, Internet, Electronic Commerce
Cover of the book Demystifying Communications Risk by Mark Johnson, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Mark Johnson ISBN: 9781317152859
Publisher: Taylor and Francis Publication: May 23, 2016
Imprint: Routledge Language: English
Author: Mark Johnson
ISBN: 9781317152859
Publisher: Taylor and Francis
Publication: May 23, 2016
Imprint: Routledge
Language: English

The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them.

More books from Taylor and Francis

Cover of the book The Teaching American History Project by Mark Johnson
Cover of the book Abortion in England 1900-1967 by Mark Johnson
Cover of the book International Management and Language by Mark Johnson
Cover of the book Like a Film by Mark Johnson
Cover of the book Group Work that Works by Mark Johnson
Cover of the book Art, Enterprise and Ethics: Essays on the Life and Work of William Morris by Mark Johnson
Cover of the book Impact of Rich Countries' Policies on Poor Countries by Mark Johnson
Cover of the book Fifty Key Literary Theorists by Mark Johnson
Cover of the book Psychoanalysis in Transition by Mark Johnson
Cover of the book In Work, At Home by Mark Johnson
Cover of the book Religious Ethics and Constructivism by Mark Johnson
Cover of the book Working for Children by Mark Johnson
Cover of the book Ozawa Ichirō and Japanese Politics by Mark Johnson
Cover of the book Teaching Gifted Children with Special Educational Needs by Mark Johnson
Cover of the book Motor and Sensory Processes of Language by Mark Johnson
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy