Design for Six Sigma for Service, Chapter 4 - Customer Survey Design, Administration, and Analysis

Business & Finance, Industries & Professions, Industries
Cover of the book Design for Six Sigma for Service, Chapter 4 - Customer Survey Design, Administration, and Analysis by Kai Yang, McGraw-Hill Education
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Kai Yang ISBN: 9780071735773
Publisher: McGraw-Hill Education Publication: May 31, 2005
Imprint: McGraw-Hill Professional Language: English
Author: Kai Yang
ISBN: 9780071735773
Publisher: McGraw-Hill Education
Publication: May 31, 2005
Imprint: McGraw-Hill Professional
Language: English
The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

More books from McGraw-Hill Education

Cover of the book The Properties of Gases and Liquids 5E by Kai Yang
Cover of the book Easy Algebra Step-by-Step by Kai Yang
Cover of the book Advanced Persistent Threat Hacking by Kai Yang
Cover of the book 5 Steps to a 5: AP Macroeconomics 2017 Cross-Platform Prep Course by Kai Yang
Cover of the book Electrician's Calculations Manual, Second Edition by Kai Yang
Cover of the book The New Alpha: Join the Rising Movement of Influencers and Changemakers Who are Redefining Leadership by Kai Yang
Cover of the book Fibonacci Trading, Chapter 11 - Fibonacci Time Clusters by Kai Yang
Cover of the book The Business Style Handbook, Second Edition: An A-to-Z Guide for Effective Writing on the Job by Kai Yang
Cover of the book McGraw-Hill's 500 French Questions: Ace Your College Exams by Kai Yang
Cover of the book LANGE Instant Access Wards by Kai Yang
Cover of the book Introduction to Health Physics, Fifth Edition by Kai Yang
Cover of the book How to Give Financial Advice to Women: Attracting and Retaining High-Net Worth Female Clients by Kai Yang
Cover of the book Sexually Transmitted Diseases, Fourth Edition by Kai Yang
Cover of the book Practice Makes Perfect Basic Spanish, Second Edition by Kai Yang
Cover of the book Bluewater Cruisers: A By-The-Numbers Compilation of Seaworthy, Offshore-Capable Fiberglass Monohull Production Sailboats by North American Designers by Kai Yang
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy