Designing and Implementing Grievance Redress Mechanisms

A Guide for Implementors of Transport Projects in Sri Lanka

Business & Finance, Management & Leadership, Management
Cover of the book Designing and Implementing Grievance Redress Mechanisms by Asian Development Bank, Asian Development Bank
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Asian Development Bank ISBN: 9789290920205
Publisher: Asian Development Bank Publication: May 1, 2010
Imprint: Asian Development Bank Language: English
Author: Asian Development Bank
ISBN: 9789290920205
Publisher: Asian Development Bank
Publication: May 1, 2010
Imprint: Asian Development Bank
Language: English

This guide clarifies the concept of grievance redress mechanisms and presents the rationale for their implementation. It shows how grievance redress should be built into projects' policy and institutional frameworks as well as planning models. It also describes the key elements of grievance redress mechanisms and provides step-by-step guidelines for designing and implementing these mechanisms. Annexes to the guide offer practical tools, samples of monitoring charts and forms, flow charts, terms of reference, an input on capacity building for grievance redress, and other materials needed for the design and implementation of a grievance mechanism. The guide evolved through experiences accumulated in the Southern Transport Development Project in Sri Lanka.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This guide clarifies the concept of grievance redress mechanisms and presents the rationale for their implementation. It shows how grievance redress should be built into projects' policy and institutional frameworks as well as planning models. It also describes the key elements of grievance redress mechanisms and provides step-by-step guidelines for designing and implementing these mechanisms. Annexes to the guide offer practical tools, samples of monitoring charts and forms, flow charts, terms of reference, an input on capacity building for grievance redress, and other materials needed for the design and implementation of a grievance mechanism. The guide evolved through experiences accumulated in the Southern Transport Development Project in Sri Lanka.

More books from Asian Development Bank

Cover of the book Mainstreaming Gender into Climate Mitigation Activities by Asian Development Bank
Cover of the book Pacific Economic Monitor December 2016 by Asian Development Bank
Cover of the book Key Areas of Economic Analysis of Investment Projects by Asian Development Bank
Cover of the book The Ha Noi Action Plan 2018–2022 by Asian Development Bank
Cover of the book Innovative Strategies in Technical and Vocational Education and Training for Accelerated Human Resource Development in South Asia by Asian Development Bank
Cover of the book Asian Economic Integration Monitor by Asian Development Bank
Cover of the book Trade Facilitation and Better Connectivity for an Inclusive Asia and Pacific by Asian Development Bank
Cover of the book Digital Financial Services in the Pacific by Asian Development Bank
Cover of the book Assessment of Power Sector Reforms in Georgia by Asian Development Bank
Cover of the book Economics of Reducing Greenhouse Gas Emissions in South Asia by Asian Development Bank
Cover of the book Deconcentration and Decentralization Reforms in Cambodia by Asian Development Bank
Cover of the book The Social Protection Index by Asian Development Bank
Cover of the book Roadmap for Carbon Capture and Storage Demonstration and Deployment in the People's Republic of China by Asian Development Bank
Cover of the book Sustainable Energy Access Planning by Asian Development Bank
Cover of the book Searching for Effective Poverty Interventions by Asian Development Bank
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy