Hospitality Retail Management

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel
Cover of the book Hospitality Retail Management by Conrad Lashley, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Conrad Lashley ISBN: 9781136398216
Publisher: Taylor and Francis Publication: November 3, 2009
Imprint: Routledge Language: English
Author: Conrad Lashley
ISBN: 9781136398216
Publisher: Taylor and Francis
Publication: November 3, 2009
Imprint: Routledge
Language: English

'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations.

Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of knowing what to expect from that particular organisation. However, this standardisation allows little room for creativity for individual managers to respond to the particular needs of their local market. There is a growing realisation that there is greater profitability if the chain can offer both standardised services across all its retail operations while at the same time allowing local managers the freedom to interpret the needs of its local market as they see fit.

'Hospitality Retail Management' shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives while also allowing local managers to interpret their local market as they see fit.

Conrad Lashley has done extensive consultancy with companies such as McDonalds and uses case studies from these companies to reiterate key issues throughout the text.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations.

Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of knowing what to expect from that particular organisation. However, this standardisation allows little room for creativity for individual managers to respond to the particular needs of their local market. There is a growing realisation that there is greater profitability if the chain can offer both standardised services across all its retail operations while at the same time allowing local managers the freedom to interpret the needs of its local market as they see fit.

'Hospitality Retail Management' shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives while also allowing local managers to interpret their local market as they see fit.

Conrad Lashley has done extensive consultancy with companies such as McDonalds and uses case studies from these companies to reiterate key issues throughout the text.

More books from Taylor and Francis

Cover of the book Literature by Conrad Lashley
Cover of the book The Scientific Analysis of Personality by Conrad Lashley
Cover of the book Supporting Schools by Conrad Lashley
Cover of the book Europe in the Central Middle Ages by Conrad Lashley
Cover of the book Homeless by Conrad Lashley
Cover of the book Humanity, Freedom and Feminism by Conrad Lashley
Cover of the book The Meanings of Death in Rabbinic Judaism by Conrad Lashley
Cover of the book John Stuart Mill on Economic Theory and Method by Conrad Lashley
Cover of the book New Perspectives on Emotions in Finance by Conrad Lashley
Cover of the book Women's Letters Across Europe, 1400–1700 by Conrad Lashley
Cover of the book Forest Quality by Conrad Lashley
Cover of the book Relentless Progress by Conrad Lashley
Cover of the book Marx, Lenin, and the Revolutionary Experience by Conrad Lashley
Cover of the book Theories of International Economics by Conrad Lashley
Cover of the book Psychological Therapies with Older People by Conrad Lashley
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy