How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!

Nonfiction, Reference & Language, Reference, Consumer Guides
Cover of the book How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! by Helen Dewdney, M-Y Books World AMA
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Author: Helen Dewdney ISBN: 9780993070402
Publisher: M-Y Books World AMA Publication: October 27, 2017
Imprint: M-Y Books World AMA Language: English
Author: Helen Dewdney
ISBN: 9780993070402
Publisher: M-Y Books World AMA
Publication: October 27, 2017
Imprint: M-Y Books World AMA
Language: English

Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona "The Complaining Cow". Including tips, real-life examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are, how you can gain better results and how to deal with the common fob offs companies use. Get comprehensive advice on the most up to date consumer laws you could ever need, how to complain effectively, how and where to take things further when you don t get a satisfactory response and lots of useful contacts. Faulty goods, poor service, bad advice, over charging and mis-selling; it s all covered here. Learn how to take on supermarkets, airlines, energy and insurance companies, banks, and restaurants amongst others and get results. Read how and why she took Tesco to the small claims court and won. Never be out of pocket again!

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona "The Complaining Cow". Including tips, real-life examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are, how you can gain better results and how to deal with the common fob offs companies use. Get comprehensive advice on the most up to date consumer laws you could ever need, how to complain effectively, how and where to take things further when you don t get a satisfactory response and lots of useful contacts. Faulty goods, poor service, bad advice, over charging and mis-selling; it s all covered here. Learn how to take on supermarkets, airlines, energy and insurance companies, banks, and restaurants amongst others and get results. Read how and why she took Tesco to the small claims court and won. Never be out of pocket again!

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