How To Get Best Value From HR

The Shared Services Option

Business & Finance, Human Resources & Personnel Management
Cover of the book How To Get Best Value From HR by Peter Reilly, Tony Williams, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Peter Reilly, Tony Williams ISBN: 9781317120698
Publisher: Taylor and Francis Publication: May 15, 2017
Imprint: Routledge Language: English
Author: Peter Reilly, Tony Williams
ISBN: 9781317120698
Publisher: Taylor and Francis
Publication: May 15, 2017
Imprint: Routledge
Language: English

An efficient and cost-effective HR function is essential to the successful running of any organization. And yet for many businesses it is impossible or costly to have HR staff in every office. This is particularly true for companies who have many branches, such as banks and building societies. So what are they to do? Increasingly they are turning to shared services by creating a unit within the organization that typically undertakes personnel administration and basic operational support. This may be delivered to managers and employees through some combination of call centre, personal contact or intranet. Creating a shared services centre enables the HR function to redefine its relationship with its stakeholders. It can become more of a strategic player and make a more business-focused contribution. This book explains what shared services are and what they look like for the HR function. It describes why organizations opt for shared services and what activities are included. It sets out the relationship between shared services and the other HR activities, and between HR and line management. How To Get Best Value From HR outlines the process of introducing shared services, from identifying customer needs through designing the structure to implementation and monitoring. It also outlines the likely pitfalls and, importantly, offers possible solutions. In particular the book highlights the big design issues, including whether to outsource services, where a shared services centre should be located, how services should be delivered and organized, including through the option of e-HR. Crucially it features an extended case study of the Royal Bank of Scotland's experience of introducing HR shared services, providing a unique insight into the reality of this new way of working.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

An efficient and cost-effective HR function is essential to the successful running of any organization. And yet for many businesses it is impossible or costly to have HR staff in every office. This is particularly true for companies who have many branches, such as banks and building societies. So what are they to do? Increasingly they are turning to shared services by creating a unit within the organization that typically undertakes personnel administration and basic operational support. This may be delivered to managers and employees through some combination of call centre, personal contact or intranet. Creating a shared services centre enables the HR function to redefine its relationship with its stakeholders. It can become more of a strategic player and make a more business-focused contribution. This book explains what shared services are and what they look like for the HR function. It describes why organizations opt for shared services and what activities are included. It sets out the relationship between shared services and the other HR activities, and between HR and line management. How To Get Best Value From HR outlines the process of introducing shared services, from identifying customer needs through designing the structure to implementation and monitoring. It also outlines the likely pitfalls and, importantly, offers possible solutions. In particular the book highlights the big design issues, including whether to outsource services, where a shared services centre should be located, how services should be delivered and organized, including through the option of e-HR. Crucially it features an extended case study of the Royal Bank of Scotland's experience of introducing HR shared services, providing a unique insight into the reality of this new way of working.

More books from Taylor and Francis

Cover of the book Muzio Clementi and British Musical Culture by Peter Reilly, Tony Williams
Cover of the book Basic Biogeography by Peter Reilly, Tony Williams
Cover of the book The Babylonian World by Peter Reilly, Tony Williams
Cover of the book Language Diversity and Education by Peter Reilly, Tony Williams
Cover of the book Institute for Learning and Teaching in Higher Education by Peter Reilly, Tony Williams
Cover of the book Handbook of Research on New Literacies by Peter Reilly, Tony Williams
Cover of the book Relevant Accounting Concepts and Applications (RLE Accounting) by Peter Reilly, Tony Williams
Cover of the book Rewriting English by Peter Reilly, Tony Williams
Cover of the book Feminist Review by Peter Reilly, Tony Williams
Cover of the book Samurai, Warfare and the State in Early Medieval Japan by Peter Reilly, Tony Williams
Cover of the book Peer Counselling in Schools by Peter Reilly, Tony Williams
Cover of the book Understanding Art in Primary Schools by Peter Reilly, Tony Williams
Cover of the book The Moral Vision of Iris Murdoch by Peter Reilly, Tony Williams
Cover of the book Logical Syntax of Language by Peter Reilly, Tony Williams
Cover of the book Challenges for China's Development by Peter Reilly, Tony Williams
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy