How to Wow

68 Effortless Ways to Make Every Customer Experience Amazing

Business & Finance, Management & Leadership, Planning & Forecasting, Career Planning & Job Hunting, Small Business
Cover of the book How to Wow by Adrian Swinscoe, Pearson Education Limited
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Author: Adrian Swinscoe ISBN: 9781292116877
Publisher: Pearson Education Limited Publication: April 13, 2016
Imprint: Pearson Language: English
Author: Adrian Swinscoe
ISBN: 9781292116877
Publisher: Pearson Education Limited
Publication: April 13, 2016
Imprint: Pearson
Language: English

Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business.

Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more.

Don’t let your business fall behind, look inside and take your customer experience to the next level.

** **

“Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.”

Keith Lewis, COO, Matchtech Group plc

** **

“At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.”

Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business.

Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more.

Don’t let your business fall behind, look inside and take your customer experience to the next level.

** **

“Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.”

Keith Lewis, COO, Matchtech Group plc

** **

“At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.”

Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica

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