Human Factors in Project Management

Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation

In Human Factors in Project Management, author Zachary Wong—a noted trainer and acclaimed leader of more than 250 project teams—provides a summary of "people-based" management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including

• Motivating a diverse workforce
• Facilitating team decisions
• Resolving interpersonal conflicts
• Managing difficult people
• Strengthening team accountability
• Communications
• Leadership