Human-Information Interaction and Technical Communication

Concepts and Frameworks

Nonfiction, Computers, General Computing, Internet
Cover of the book Human-Information Interaction and Technical Communication by Michael J. Albers, IGI Global
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Author: Michael J. Albers ISBN: 9781466604162
Publisher: IGI Global Publication: February 29, 2012
Imprint: Information Science Reference Language: English
Author: Michael J. Albers
ISBN: 9781466604162
Publisher: IGI Global
Publication: February 29, 2012
Imprint: Information Science Reference
Language: English
Clear communication requires understanding readers from perspectives of technical communication, cognitive psychology, usability, human-computer interaction, information design, and information science. Designing and clearly communicating information involves understanding multiple perspectives of the readers’ experiences and understanding their motivations and rationale that drives their behavior. The research in diverse areas has all examined the issue though different lenses. However, there has not been an attempt at transforming the academic studies into a form accessible to technical communication students or to practitioners charged with designing and creating the content. Human-Information Interaction and Technical Communication: Concepts and Frameworks focuses on communicating information, not creating information. Developing information which clearly communicates and fits people’s needs requires understanding how people think and what drives their decision processes. To help achieve that goal, this book works to provide practical knowledge based on a sound theoretical foundation for allowing people to engage in a meaningful dialogue as they make decisions with respect to designing that communication. Besides being a reference for the academic researcher or practicing technical communicator, it is written so it can be used as a reference for either a foundational or theories of technical communication course.
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Clear communication requires understanding readers from perspectives of technical communication, cognitive psychology, usability, human-computer interaction, information design, and information science. Designing and clearly communicating information involves understanding multiple perspectives of the readers’ experiences and understanding their motivations and rationale that drives their behavior. The research in diverse areas has all examined the issue though different lenses. However, there has not been an attempt at transforming the academic studies into a form accessible to technical communication students or to practitioners charged with designing and creating the content. Human-Information Interaction and Technical Communication: Concepts and Frameworks focuses on communicating information, not creating information. Developing information which clearly communicates and fits people’s needs requires understanding how people think and what drives their decision processes. To help achieve that goal, this book works to provide practical knowledge based on a sound theoretical foundation for allowing people to engage in a meaningful dialogue as they make decisions with respect to designing that communication. Besides being a reference for the academic researcher or practicing technical communicator, it is written so it can be used as a reference for either a foundational or theories of technical communication course.

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