Human Resource Management in the Hospitality and Tourism Industry

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel, Human Resources & Personnel Management
Cover of the book Human Resource Management in the Hospitality and Tourism Industry by Michael Riley, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Michael Riley ISBN: 9781317856245
Publisher: Taylor and Francis Publication: April 23, 2014
Imprint: Routledge Language: English
Author: Michael Riley
ISBN: 9781317856245
Publisher: Taylor and Francis
Publication: April 23, 2014
Imprint: Routledge
Language: English

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy.

The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change.
Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy.

The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change.
Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.

More books from Taylor and Francis

Cover of the book Beautiful Angiola by Michael Riley
Cover of the book A History of Child Psychoanalysis by Michael Riley
Cover of the book Nurseries: A Design Guide by Michael Riley
Cover of the book Domestic Deployment of the Armed Forces by Michael Riley
Cover of the book World Yearbook of Education 1974 by Michael Riley
Cover of the book Juvenile Delinquency in an English Middle Town by Michael Riley
Cover of the book The Problem Plays of Shakespeare by Michael Riley
Cover of the book College Student Leadership Development by Michael Riley
Cover of the book Social, Ecological and Environmental Theories of Crime by Michael Riley
Cover of the book Delegation in Contemporary Democracies by Michael Riley
Cover of the book Metropolitan Anxieties by Michael Riley
Cover of the book Handbook of Central American Governance by Michael Riley
Cover of the book Landscape and Sustainable Development by Michael Riley
Cover of the book Methodism in Australia by Michael Riley
Cover of the book The Construction Net by Michael Riley
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy