Improving Healthcare Operations

The Application of Lean, Agile and Leagility in Care Pathway Design

Nonfiction, Health & Well Being, Medical, Reference, Administration, Business & Finance, Management & Leadership, Production & Operations Management
Cover of the book Improving Healthcare Operations by Sharon J Williams, Springer International Publishing
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Author: Sharon J Williams ISBN: 9783319469133
Publisher: Springer International Publishing Publication: January 16, 2017
Imprint: Palgrave Pivot Language: English
Author: Sharon J Williams
ISBN: 9783319469133
Publisher: Springer International Publishing
Publication: January 16, 2017
Imprint: Palgrave Pivot
Language: English

This book examines the design of two care pathways to establish how key principles associated with systems thinking, quality improvement, and supply chain management can improve the design of these services. ‘Lean’ has typically been the prominent approach when improving the design of healthcare systems and is often selected by healthcare professionals to standardize and improve the delivery of care. Previous literature shows there has been varying success in the application of ‘Lean’, the author presents a study which examines the benefits of introducing ‘Agile’ as an alternative and complementary approach. Improving Healthcare Operations explores when ‘Lean’ and ‘Agile’ are most applicable, and instances where a hybrid approach can be employed. Including empirical qualitative data collected from two care pathways, it intends to provide organizations with an alternative in order to produce the level and quality of care that is expected by patients. 

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This book examines the design of two care pathways to establish how key principles associated with systems thinking, quality improvement, and supply chain management can improve the design of these services. ‘Lean’ has typically been the prominent approach when improving the design of healthcare systems and is often selected by healthcare professionals to standardize and improve the delivery of care. Previous literature shows there has been varying success in the application of ‘Lean’, the author presents a study which examines the benefits of introducing ‘Agile’ as an alternative and complementary approach. Improving Healthcare Operations explores when ‘Lean’ and ‘Agile’ are most applicable, and instances where a hybrid approach can be employed. Including empirical qualitative data collected from two care pathways, it intends to provide organizations with an alternative in order to produce the level and quality of care that is expected by patients. 

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