Improving Service Level Engineering

An Intuitionistic Fuzzy Approach

Nonfiction, Computers, Database Management, Data Processing, Business & Finance, Industries & Professions, Information Management
Cover of the book Improving Service Level Engineering by Roland Schütze, Springer International Publishing
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Roland Schütze ISBN: 9783319597164
Publisher: Springer International Publishing Publication: July 20, 2017
Imprint: Springer Language: English
Author: Roland Schütze
ISBN: 9783319597164
Publisher: Springer International Publishing
Publication: July 20, 2017
Imprint: Springer
Language: English

This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.

More books from Springer International Publishing

Cover of the book Nerve Cases by Roland Schütze
Cover of the book The ABCs of Gene Cloning by Roland Schütze
Cover of the book Data Mining and Constraint Programming by Roland Schütze
Cover of the book Information- and Communication Theory in Molecular Biology by Roland Schütze
Cover of the book Improving Reading Comprehension of Middle and High School Students by Roland Schütze
Cover of the book Big Data Analytics by Roland Schütze
Cover of the book Building Development Studies for the New Millennium by Roland Schütze
Cover of the book Measurement and Analysis in Transforming Healthcare Delivery by Roland Schütze
Cover of the book Quality Software Through Reuse and Integration by Roland Schütze
Cover of the book Visual Cryptography for Image Processing and Security by Roland Schütze
Cover of the book Management of Extended Parotid Tumors by Roland Schütze
Cover of the book Art and Politics under Modern Dictatorships by Roland Schütze
Cover of the book Medical Family Therapy by Roland Schütze
Cover of the book Social Compliance Accounting by Roland Schütze
Cover of the book The Boka Kotorska Bay Environment by Roland Schütze
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy