INSCRUTABLE PRINCIPLES

BEYOND THE BEST BUSINESS SCHOOL

Nonfiction, Health & Well Being, Self Help, Self Improvement, Success
Cover of the book INSCRUTABLE PRINCIPLES by Dinesh Kumar Goyal, Notion Press
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Author: Dinesh Kumar Goyal ISBN: 9781947429437
Publisher: Notion Press Publication: April 17, 2019
Imprint: Notion Press Language: English
Author: Dinesh Kumar Goyal
ISBN: 9781947429437
Publisher: Notion Press
Publication: April 17, 2019
Imprint: Notion Press
Language: English

The importance of customers!

Every organization, however big or small, is in pursuit of customers. “Even a diamond needs a customer to give it value.”

Every great business is built on friendship. But there is no scope to have a “fair weather friendship” with your customers. It has to be an “all-weather friendship” with them.

Customer complaints are the manifestations of shortcomings in your product at the customer’s cost.

Even if providing high quality customer service is not your cup of tea, you have to drink it.  Make it a virtue out of necessity if you want to keep your business alive.     

There are hundreds of powerful principles outlined in the book to guide you in your endeavour to achieve great success in your profession.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The importance of customers!

Every organization, however big or small, is in pursuit of customers. “Even a diamond needs a customer to give it value.”

Every great business is built on friendship. But there is no scope to have a “fair weather friendship” with your customers. It has to be an “all-weather friendship” with them.

Customer complaints are the manifestations of shortcomings in your product at the customer’s cost.

Even if providing high quality customer service is not your cup of tea, you have to drink it.  Make it a virtue out of necessity if you want to keep your business alive.     

There are hundreds of powerful principles outlined in the book to guide you in your endeavour to achieve great success in your profession.

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