Interpersonal Skills at Work

Nonfiction, Health & Well Being, Psychology, Applied Psychology
Cover of the book Interpersonal Skills at Work by John Hayes, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: John Hayes ISBN: 9781134587339
Publisher: Taylor and Francis Publication: September 11, 2002
Imprint: Routledge Language: English
Author: John Hayes
ISBN: 9781134587339
Publisher: Taylor and Francis
Publication: September 11, 2002
Imprint: Routledge
Language: English

In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful.

Providing a clearly structured and comprehensive overview of the interpersonal skills essential for effective functioning at work, this book presents a micro-skills approach to development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively.

This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes make it of great value for those in a wide range of professions (including teachers, doctors, nurses, social workers and police officers) in their everyday working environment.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful.

Providing a clearly structured and comprehensive overview of the interpersonal skills essential for effective functioning at work, this book presents a micro-skills approach to development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively.

This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes make it of great value for those in a wide range of professions (including teachers, doctors, nurses, social workers and police officers) in their everyday working environment.

More books from Taylor and Francis

Cover of the book Crowdfunding and Entrepreneurial Finance by John Hayes
Cover of the book Bodies and Machines (Routledge Revivals) by John Hayes
Cover of the book Encyclopedia of Medieval Literature by John Hayes
Cover of the book Gregory of Nyssa by John Hayes
Cover of the book Regional Policy and Regional Planning in Ghana: Making Things Happen in the Territorial Community by John Hayes
Cover of the book Using Characters and Themes to Inspire Early Learning by John Hayes
Cover of the book Renewing Black Intellectual History by John Hayes
Cover of the book Figures of Division by John Hayes
Cover of the book Restorative Justice in Context by John Hayes
Cover of the book Society, Economics, and Philosophy by John Hayes
Cover of the book The Social Theory of Georg Simmel by John Hayes
Cover of the book Genetic Algorithms and their Applications by John Hayes
Cover of the book Early Modern Capitalism by John Hayes
Cover of the book Handbook for Developing Supportive Learning Environments, The by John Hayes
Cover of the book Film Theory: Rational Reconstructions by John Hayes
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy