ITIL Version 3 at a Glance

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Business & Finance, Industries & Professions, Information Management, Nonfiction, Computers, General Computing, Internet
Cover of the book ITIL Version 3 at a Glance by John O. Long, Springer US
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Author: John O. Long ISBN: 9780387773933
Publisher: Springer US Publication: July 18, 2008
Imprint: Springer Language: English
Author: John O. Long
ISBN: 9780387773933
Publisher: Springer US
Publication: July 18, 2008
Imprint: Springer
Language: English

ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services.

The desk reference’s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services.

The desk reference’s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.

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