Knowledge Sharing and Quality Assurance in Hospitality and Tourism

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel
Cover of the book Knowledge Sharing and Quality Assurance in Hospitality and Tourism by , Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: ISBN: 9781136452116
Publisher: Taylor and Francis Publication: May 13, 2013
Imprint: Routledge Language: English
Author:
ISBN: 9781136452116
Publisher: Taylor and Francis
Publication: May 13, 2013
Imprint: Routledge
Language: English

Learn both theory and practice of knowledge management

Sir Francis Bacon once wrote, “Knowledge is power.” Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinations around the world. Each cogent chapter provides fresh directions for future research and the creation of effective ways to share and use knowledge.

As the tourism and hospitality industry expands, the competition increases as the search continues for ways to ensure quality, know the consumer, and discover the best standards of destination operation. Knowledge Sharing and Quality Assurance in Hospitality and Tourism is a unique foundational text that clearly explains the theory and practical management of knowledge in this lucrative, very competitive industry. Knowledge theory is used to explore organizational functioning, change issues, and operations at destinations in industry clusters and networks. Chapters are extensively referenced.

Topics in Knowledge Sharing and Quality Assurance in Hospitality and Tourism include:

  • the role of higher education in transferring knowledge into practice

  • four kinds of benchmarking

  • e-mail response quality

  • quality management at the destination level and its path to knowledge sharing

  • tourism managers knowledge needs-the knowledge type, where the knowledge is available, and sharing that knowledge between academics and the industry

  • strategic planning in knowledge management

  • three element framework of knowledge management assessment

  • a case study of an international tourism project and the use of knowledge management

  • a case study of best practice in tourism research dissemination in Quebec and Queensland

Knowledge Sharing and Quality Assurance in Hospitality and Tourism is crucial, idea-sparking reading perfect for tourism researchers, tourism managers, administrators, educators, and students.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Learn both theory and practice of knowledge management

Sir Francis Bacon once wrote, “Knowledge is power.” Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinations around the world. Each cogent chapter provides fresh directions for future research and the creation of effective ways to share and use knowledge.

As the tourism and hospitality industry expands, the competition increases as the search continues for ways to ensure quality, know the consumer, and discover the best standards of destination operation. Knowledge Sharing and Quality Assurance in Hospitality and Tourism is a unique foundational text that clearly explains the theory and practical management of knowledge in this lucrative, very competitive industry. Knowledge theory is used to explore organizational functioning, change issues, and operations at destinations in industry clusters and networks. Chapters are extensively referenced.

Topics in Knowledge Sharing and Quality Assurance in Hospitality and Tourism include:

Knowledge Sharing and Quality Assurance in Hospitality and Tourism is crucial, idea-sparking reading perfect for tourism researchers, tourism managers, administrators, educators, and students.

More books from Taylor and Francis

Cover of the book Developing Sport Expertise by
Cover of the book The Poles in Britain, 1940-2000 by
Cover of the book Enhancing Teaching in Higher Education by
Cover of the book The Public-private Health Care State by
Cover of the book Media Studies by
Cover of the book Hong Kong by
Cover of the book Education Outcomes and Poverty by
Cover of the book Sophia Jex-Blake by
Cover of the book Playwriting by
Cover of the book Theology and the Films of Terrence Malick by
Cover of the book Tie a Knot and Hang on by
Cover of the book The Great Chain of Being by
Cover of the book Hacking Capitalism by
Cover of the book More Bad News (Routledge Revivals) by
Cover of the book Japanese Americans and Cultural Continuity by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy