Leading the Unleadable

How to Manage Mavericks, Cynics, Divas, and Other Difficult People

Business & Finance, Management & Leadership, Decision Making & Problem Solving, Management
Cover of the book Leading the Unleadable by Alan Willett, AMACOM
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Alan Willett ISBN: 9780814437612
Publisher: AMACOM Publication: November 29, 2016
Imprint: AMACOM Language: English
Author: Alan Willett
ISBN: 9780814437612
Publisher: AMACOM
Publication: November 29, 2016
Imprint: AMACOM
Language: English

Difficult employees are by far the worst part of a manager’s job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal with these people. What separates the great managers is their ability to turn them into productive team players.Leading the Unleadable turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. And it begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book explains how to:• Master the necessary mindset• Explain the problem calmly in a short feedback session• Get a commitment to change, then follow up• Coach others to replicate the process• Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don’t just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Difficult employees are by far the worst part of a manager’s job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal with these people. What separates the great managers is their ability to turn them into productive team players.Leading the Unleadable turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. And it begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book explains how to:• Master the necessary mindset• Explain the problem calmly in a short feedback session• Get a commitment to change, then follow up• Coach others to replicate the process• Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don’t just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!

More books from AMACOM

Cover of the book First Line Supervision: EBook Edition by Alan Willett
Cover of the book Leading at The Edge by Alan Willett
Cover of the book Soldier of Finance by Alan Willett
Cover of the book The Healthy Workplace by Alan Willett
Cover of the book Career Courage by Alan Willett
Cover of the book Make Your Contacts Count by Alan Willett
Cover of the book New Sales. Simplified. by Alan Willett
Cover of the book The Inspiration Code by Alan Willett
Cover of the book A Class with Drucker by Alan Willett
Cover of the book Raise Your Team's Employee Engagement Score by Alan Willett
Cover of the book Decoding the New Mortgage Market by Alan Willett
Cover of the book Leadership Step by Step by Alan Willett
Cover of the book The Hidden Leader by Alan Willett
Cover of the book The 10 Laws of Trust by Alan Willett
Cover of the book How to Manage Complex Programs by Alan Willett
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy