Lifting Productivity in Singapore's Retail and Food Services Sectors

The Role of Technology, Manpower and Marketing

Business & Finance, Management & Leadership, Production & Operations Management, Career Planning & Job Hunting, Entrepreneurship, Entrepreneurship & Small Business
Cover of the book Lifting Productivity in Singapore's Retail and Food Services Sectors by Mun Heng Toh, World Scientific Publishing Company
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Author: Mun Heng Toh ISBN: 9789813228337
Publisher: World Scientific Publishing Company Publication: May 25, 2018
Imprint: WSPC Language: English
Author: Mun Heng Toh
ISBN: 9789813228337
Publisher: World Scientific Publishing Company
Publication: May 25, 2018
Imprint: WSPC
Language: English

Measuring productivity is often considered a difficult task for industries in the services sectors. This book offers a solution in the form of the 8M approach — Management, Manpower, Method, Money, Market, Make, Material and Message. This 8M framework is used to analyze the many facets of productivity and make pertinent solutions and suggestions to lift productivity in enterprises, especially those in the retail and food services sectors.This book consists of 10 chapters. Each chapter is an in-depth study of a specific measure, be it a technological system, a manpower strategy or a marketing program to improve the performance and productivity of small and medium enterprises (SMEs) in the retail and food services sectors in Singapore.Technology-driven solutions are the highlight of this book. Every study presented involves field work in terms of surveys, interviews or focus group discussions with stakeholders. The findings of the studies lead to policy recommendations and suggestions for improving the productivity performance of SMEs in the retail and food services sectors.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Measuring productivity is often considered a difficult task for industries in the services sectors. This book offers a solution in the form of the 8M approach — Management, Manpower, Method, Money, Market, Make, Material and Message. This 8M framework is used to analyze the many facets of productivity and make pertinent solutions and suggestions to lift productivity in enterprises, especially those in the retail and food services sectors.This book consists of 10 chapters. Each chapter is an in-depth study of a specific measure, be it a technological system, a manpower strategy or a marketing program to improve the performance and productivity of small and medium enterprises (SMEs) in the retail and food services sectors in Singapore.Technology-driven solutions are the highlight of this book. Every study presented involves field work in terms of surveys, interviews or focus group discussions with stakeholders. The findings of the studies lead to policy recommendations and suggestions for improving the productivity performance of SMEs in the retail and food services sectors.

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