Managing Information Quality

Increasing the Value of Information in Knowledge-intensive Products and Processes

Business & Finance, Industries & Professions, Information Management, Nonfiction, Computers, Advanced Computing, Information Technology
Cover of the book Managing Information Quality by Martin J. Eppler, Springer Berlin Heidelberg
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Author: Martin J. Eppler ISBN: 9783540247821
Publisher: Springer Berlin Heidelberg Publication: June 5, 2013
Imprint: Springer Language: English
Author: Martin J. Eppler
ISBN: 9783540247821
Publisher: Springer Berlin Heidelberg
Publication: June 5, 2013
Imprint: Springer
Language: English

What makes information useful? This seemingly simple and yet intriguing and complicated question is discussed in this book. It examines ways in which the quality of information can be improved in knowledge-intensive processes (such as on-line communication, strategy, product development, or consulting). Based on existing information quality literature, the book proposes a conceptual framework to manage information quality for knowledge-based content. It presents four proven principles to apply the framework to a variety of information products. Five in-depth company case studies show how information quality can be managed systematically. The book uses frequent diagrams and tables, as well as diagnostic questions and summary boxes to make its content actionable.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

What makes information useful? This seemingly simple and yet intriguing and complicated question is discussed in this book. It examines ways in which the quality of information can be improved in knowledge-intensive processes (such as on-line communication, strategy, product development, or consulting). Based on existing information quality literature, the book proposes a conceptual framework to manage information quality for knowledge-based content. It presents four proven principles to apply the framework to a variety of information products. Five in-depth company case studies show how information quality can be managed systematically. The book uses frequent diagrams and tables, as well as diagnostic questions and summary boxes to make its content actionable.

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