Managing Reputation in The Banking Industry

Theory and Practice

Business & Finance, Finance & Investing, Finance, Nonfiction, Social & Cultural Studies, Social Science, Sociology
Cover of the book Managing Reputation in The Banking Industry by , Springer International Publishing
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Author: ISBN: 9783319282565
Publisher: Springer International Publishing Publication: April 15, 2016
Imprint: Springer Language: English
Author:
ISBN: 9783319282565
Publisher: Springer International Publishing
Publication: April 15, 2016
Imprint: Springer
Language: English

The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management. 

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management. 

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