Managing Tourism Crises

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel
Cover of the book Managing Tourism Crises by Joan C Henderson, Taylor and Francis
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Author: Joan C Henderson ISBN: 9781136381416
Publisher: Taylor and Francis Publication: January 18, 2007
Imprint: Routledge Language: English
Author: Joan C Henderson
ISBN: 9781136381416
Publisher: Taylor and Francis
Publication: January 18, 2007
Imprint: Routledge
Language: English

In a world of increasing uncertainty it is vital that managers within the tourism industry are equipped with superior decision making skills and expertise necessary to deal with crisis conditions.

Tourism Crises provides an effective synthesis of crisis management and tourism research with a solid theoretical foundation. It examines the principles and practices of crisis management within the context of tourism as a multi-sector industry. Using up to date international case studies, it tackles the following areas:

· Political disturbance: the relationship between politics and tourism and political inspired tourism crises.
· Social unrest: host-guest relations and tourists as targets of unrest
· Economic instability: crises arising from fluctuating exchange rates and lack of investor confidence
· Environmental conditions: natural disasters and health crises
· Technological crises; transport accidents and crises arising from technical failure
· Corporate crises. Human resource issues and questions of finance

With a user-friendly learning structure, each chapter will assess the presence of and tendency towards particular types of crisis, supported by a series of examples and cases, which describe organisational situations, challenges and responses. Approaches to managing crises will be assessed and appropriate tools and techniques of crisis management are explored, enabling readers to gain an insight into this critical aspect of tourism decision making and equipping them with the skills and expertise necessary to deal with crisis conditions.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

In a world of increasing uncertainty it is vital that managers within the tourism industry are equipped with superior decision making skills and expertise necessary to deal with crisis conditions.

Tourism Crises provides an effective synthesis of crisis management and tourism research with a solid theoretical foundation. It examines the principles and practices of crisis management within the context of tourism as a multi-sector industry. Using up to date international case studies, it tackles the following areas:

· Political disturbance: the relationship between politics and tourism and political inspired tourism crises.
· Social unrest: host-guest relations and tourists as targets of unrest
· Economic instability: crises arising from fluctuating exchange rates and lack of investor confidence
· Environmental conditions: natural disasters and health crises
· Technological crises; transport accidents and crises arising from technical failure
· Corporate crises. Human resource issues and questions of finance

With a user-friendly learning structure, each chapter will assess the presence of and tendency towards particular types of crisis, supported by a series of examples and cases, which describe organisational situations, challenges and responses. Approaches to managing crises will be assessed and appropriate tools and techniques of crisis management are explored, enabling readers to gain an insight into this critical aspect of tourism decision making and equipping them with the skills and expertise necessary to deal with crisis conditions.

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