Mastering Salesforce CRM Administration

Nonfiction, Computers, Application Software, Business Software, Operating Systems
Cover of the book Mastering Salesforce CRM Administration by Rakesh Gupta, Packt Publishing
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Rakesh Gupta ISBN: 9781786460769
Publisher: Packt Publishing Publication: March 28, 2017
Imprint: Packt Publishing Language: English
Author: Rakesh Gupta
ISBN: 9781786460769
Publisher: Packt Publishing
Publication: March 28, 2017
Imprint: Packt Publishing
Language: English

Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administration

About This Book

  • Build your skills and knowledge to crack the Advanced Admin Certification Examination
  • Leverage the advanced administration capabilities of Salesforce and Salesforce1
  • Optimize and extend Sales Cloud and Service Cloud applications

Who This Book Is For

This book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.

What You Will Learn

  • Adopt Lightning Experience to improve the productivity of your organization's sales team
  • Create and maintain service entitlements and entitlement processes
  • Process Builder basic and advanced concepts
  • Different ways to deploy applications between environments
  • Best practices for improving and enriching data quality

In Detail

The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects.

From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization's Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.

Style and approach

The book takes a straightforward, no-nonsense approach to working with the Salesforce CRM platform. It is filled with examples, advanced use cases, and all the resources you need to be a Salesforce Jedi.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administration

About This Book

Who This Book Is For

This book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.

What You Will Learn

In Detail

The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects.

From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization's Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.

Style and approach

The book takes a straightforward, no-nonsense approach to working with the Salesforce CRM platform. It is filled with examples, advanced use cases, and all the resources you need to be a Salesforce Jedi.

More books from Packt Publishing

Cover of the book WiX Cookbook by Rakesh Gupta
Cover of the book Java EE 7 Performance Tuning and Optimization by Rakesh Gupta
Cover of the book ArcPy and ArcGIS — Geospatial Analysis with Python by Rakesh Gupta
Cover of the book Learning AirWatch by Rakesh Gupta
Cover of the book Instant Prezi for Education How-to by Rakesh Gupta
Cover of the book Going IT Alone: The Handbook for Freelance and Contract Software Developers by Rakesh Gupta
Cover of the book Deep Learning By Example by Rakesh Gupta
Cover of the book Performance Testing with JMeter - Second Edition by Rakesh Gupta
Cover of the book Internet of Things with the Arduino Yún by Rakesh Gupta
Cover of the book Swift Essentials by Rakesh Gupta
Cover of the book Learning Linux Binary Analysis by Rakesh Gupta
Cover of the book Cloud Security Automation by Rakesh Gupta
Cover of the book Unity UI Cookbook by Rakesh Gupta
Cover of the book LMMS: A Complete Guide to Dance Music Production by Rakesh Gupta
Cover of the book Monitoring Docker by Rakesh Gupta
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy