Measuring Customer Experience

How to Develop and Execute the Most Profitable Customer Experience Strategies

Nonfiction, Social & Cultural Studies, Social Science, Sociology, Business & Finance, Marketing & Sales
Cover of the book Measuring Customer Experience by Philipp Klaus, Palgrave Macmillan UK
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Philipp Klaus ISBN: 9781137375469
Publisher: Palgrave Macmillan UK Publication: November 19, 2014
Imprint: Palgrave Macmillan Language: English
Author: Philipp Klaus
ISBN: 9781137375469
Publisher: Palgrave Macmillan UK
Publication: November 19, 2014
Imprint: Palgrave Macmillan
Language: English

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

More books from Palgrave Macmillan UK

Cover of the book Complexity Thinking for Peacebuilding Practice and Evaluation by Philipp Klaus
Cover of the book Asia Pacific in the Age of Globalization by Philipp Klaus
Cover of the book The Holocaust, Fascism and Memory by Philipp Klaus
Cover of the book Hybrid Securities by Philipp Klaus
Cover of the book Global Perspectives on Women in Combat Sports by Philipp Klaus
Cover of the book Neo-Victorianism by Philipp Klaus
Cover of the book Performing Otherness by Philipp Klaus
Cover of the book The Palgrave Handbook of Philosophical Methods by Philipp Klaus
Cover of the book Partnerships, Power and Peacebuilding by Philipp Klaus
Cover of the book Infant Mortality and Working-Class Child Care, 1850-1899 by Philipp Klaus
Cover of the book Economics of the Labour Market by Philipp Klaus
Cover of the book HR in the Boardroom by Philipp Klaus
Cover of the book China Goes Global by Philipp Klaus
Cover of the book Organizing Patient Safety by Philipp Klaus
Cover of the book Community Resilience, Universities and Engaged Research for Today’s World by Philipp Klaus
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy