Microsoft Dynamics CRM 2011 Step by Step

Nonfiction, Computers, Database Management, Client-Server Computing
Cover of the book Microsoft Dynamics CRM 2011 Step by Step by Mike Snyder, Jim Steger, Brendan Landers, Pearson Education
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Author: Mike Snyder, Jim Steger, Brendan Landers ISBN: 9780735660267
Publisher: Pearson Education Publication: January 15, 2011
Imprint: Microsoft Press Language: English
Author: Mike Snyder, Jim Steger, Brendan Landers
ISBN: 9780735660267
Publisher: Pearson Education
Publication: January 15, 2011
Imprint: Microsoft Press
Language: English

The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.

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