Performance Management in Healthcare

From Key Performance Indicators to Balanced Scorecard

Business & Finance, Management & Leadership, Production & Operations Management, Industries & Professions, Industries, Management
Cover of the book Performance Management in Healthcare by Bryan P. Bergeron, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Bryan P. Bergeron ISBN: 9781351591386
Publisher: Taylor and Francis Publication: December 1, 2017
Imprint: Productivity Press Language: English
Author: Bryan P. Bergeron
ISBN: 9781351591386
Publisher: Taylor and Francis
Publication: December 1, 2017
Imprint: Productivity Press
Language: English

Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as measured by quantifying processes and outcomes using key performance indicators (KPIs) – core measures that gauge the performance of an organization in particular areas. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system. It’s about behavior change, leadership, and vision.

Written for administrators, clinical staff, process improvement managers and information technology personnel of healthcare organizations, this second edition provides the knowledge necessary to provide the leadership and vision for a performance measurement initiative. This practical resource provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial and cultural details. It features an extensive listing of clinical and non-clinical KPIs: a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as measured by quantifying processes and outcomes using key performance indicators (KPIs) – core measures that gauge the performance of an organization in particular areas. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system. It’s about behavior change, leadership, and vision.

Written for administrators, clinical staff, process improvement managers and information technology personnel of healthcare organizations, this second edition provides the knowledge necessary to provide the leadership and vision for a performance measurement initiative. This practical resource provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial and cultural details. It features an extensive listing of clinical and non-clinical KPIs: a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.

More books from Taylor and Francis

Cover of the book Self-Efficacy by Bryan P. Bergeron
Cover of the book Gay, Lesbian, and Transgender Issues in Education by Bryan P. Bergeron
Cover of the book Approval Plans by Bryan P. Bergeron
Cover of the book Trade, Growth and Inequality in the Era of Globalization by Bryan P. Bergeron
Cover of the book Group Therapy by Bryan P. Bergeron
Cover of the book Exchange Rates and Economic Policy in the 20th Century by Bryan P. Bergeron
Cover of the book Understanding Political Participation by Bryan P. Bergeron
Cover of the book Audio Production and Critical Listening by Bryan P. Bergeron
Cover of the book Ayn Rand's Atlas Shrugged by Bryan P. Bergeron
Cover of the book Routledge International Handbook of Children's Rights Studies by Bryan P. Bergeron
Cover of the book Entrepreneurial Knowledge, Technology and the Transformation of Regions by Bryan P. Bergeron
Cover of the book The Breakdown of Capitalism by Bryan P. Bergeron
Cover of the book How to Become a Counselling Psychologist by Bryan P. Bergeron
Cover of the book Successful Instructional Diagrams by Bryan P. Bergeron
Cover of the book Mary Cholmondeley Reconsidered by Bryan P. Bergeron
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy