Planning and Evaluating Human Services Programs

A Resource Guide for Practitioners

This book will guide the human services practitioner to effectively engage in the four phases of the process of program planning and evaluation:

Clarififi cation: Identify the target population for a program, identify their priority needs, and place those needs into a relevant context.

Design: Determine the program in terms of purpose, goals, components, personnel, and budget.

Implementation: Monitor the manner in which the program is being implemented and make necessary adjustments.

Evaluation: Make evaluative judgments about who was provided the program, how the program was implemented, and what benefifi ts accrued to program participants.