Problem Management

An implementation guide for the real world

Nonfiction, Computers, Advanced Computing, Management Information Systems, Operating Systems, General Computing
Cover of the book Problem Management by Michael G. Hall, BCS Learning & Development Limited
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Michael G. Hall ISBN: 9781780172439
Publisher: BCS Learning & Development Limited Publication: November 26, 2014
Imprint: BCS, The Chartered Institute for IT Language: English
Author: Michael G. Hall
ISBN: 9781780172439
Publisher: BCS Learning & Development Limited
Publication: November 26, 2014
Imprint: BCS, The Chartered Institute for IT
Language: English

Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. Based on the author’s extensive experience and backed up by suggestions and ideas from other practitioners, this book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function, from proposition and justification of the function to different ways of organising it. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. Based on the author’s extensive experience and backed up by suggestions and ideas from other practitioners, this book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function, from proposition and justification of the function to different ways of organising it. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.

More books from BCS Learning & Development Limited

Cover of the book Principles of Data Management by Michael G. Hall
Cover of the book Business Continuity Management Systems by Michael G. Hall
Cover of the book The Art of IT Management by Michael G. Hall
Cover of the book Bring Your Own Device (BYOD) by Michael G. Hall
Cover of the book Mastering Digital Business by Michael G. Hall
Cover of the book The Internet of Things by Michael G. Hall
Cover of the book Modelling Business Information by Michael G. Hall
Cover of the book Governance of IT by Michael G. Hall
Cover of the book User Acceptance Testing by Michael G. Hall
Cover of the book Leaders in Computing by Michael G. Hall
Cover of the book Building A Winning Team by Michael G. Hall
Cover of the book Agile Testing Foundations by Michael G. Hall
Cover of the book Business Writing for Technical People by Michael G. Hall
Cover of the book Managing Project Scope by Michael G. Hall
Cover of the book NLP for Business Analysts by Michael G. Hall
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy