Process-Oriented Dynamic Capabilities

Framework Development, Empirical Applications and Methodological Support

Business & Finance, Industries & Professions, Information Management, Nonfiction, Computers, General Computing
Cover of the book Process-Oriented Dynamic Capabilities by Ralf Plattfaut, Springer International Publishing
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Ralf Plattfaut ISBN: 9783319032511
Publisher: Springer International Publishing Publication: December 2, 2013
Imprint: Springer Language: English
Author: Ralf Plattfaut
ISBN: 9783319032511
Publisher: Springer International Publishing
Publication: December 2, 2013
Imprint: Springer
Language: English

​This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

​This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.

More books from Springer International Publishing

Cover of the book Covenants and Third-Party Creditors by Ralf Plattfaut
Cover of the book Model-Reference Robust Tuning of PID Controllers by Ralf Plattfaut
Cover of the book Clinical Dermatology Trials 101 by Ralf Plattfaut
Cover of the book Computer Safety, Reliability, and Security by Ralf Plattfaut
Cover of the book Immunopharmacology by Ralf Plattfaut
Cover of the book Advances in Networked-based Information Systems by Ralf Plattfaut
Cover of the book Introduction to Data Analysis and Graphical Presentation in Biostatistics with R by Ralf Plattfaut
Cover of the book Models of Calcium Signalling by Ralf Plattfaut
Cover of the book Corporate Social Responsibility and Discrimination by Ralf Plattfaut
Cover of the book Flood Modeling, Prediction and Mitigation by Ralf Plattfaut
Cover of the book Decision Making and Optimization by Ralf Plattfaut
Cover of the book Perfecting Engineering and Technical Drawing by Ralf Plattfaut
Cover of the book British Empire and the Literature of Rebellion by Ralf Plattfaut
Cover of the book Lévy Matters VI by Ralf Plattfaut
Cover of the book Design and Society: Social Issues in Technological Design by Ralf Plattfaut
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy