Root Cause Analysis, Second Edition

Simplified Tools and Techniques

Business & Finance, Management & Leadership, Decision Making & Problem Solving
Cover of the book Root Cause Analysis, Second Edition by Bjørn Andersen, Tom Fagerhaug, ASQ Quality Press
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Author: Bjørn Andersen, Tom Fagerhaug ISBN: 9780873898744
Publisher: ASQ Quality Press Publication: December 15, 2009
Imprint: Language: English
Author: Bjørn Andersen, Tom Fagerhaug
ISBN: 9780873898744
Publisher: ASQ Quality Press
Publication: December 15, 2009
Imprint:
Language: English
This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure it is applied properly, and different forms and templates (that can also be found on an accompanying CD-ROM). The examples used are general enough to apply to any industry or market.

The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief language—almost keywords—and the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics.

The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure it is applied properly, and different forms and templates (that can also be found on an accompanying CD-ROM). The examples used are general enough to apply to any industry or market.

The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief language—almost keywords—and the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics.

The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector.

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