South Africa’s BPO Service Advantage

Becoming Strategic in the Global Marketplace

Business & Finance, Management & Leadership, Production & Operations Management, Management
Cover of the book South Africa’s BPO Service Advantage by Leslie P. Willcocks, Mary C. Lacity, A. Craig, Palgrave Macmillan UK
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Author: Leslie P. Willcocks, Mary C. Lacity, A. Craig ISBN: 9781137474056
Publisher: Palgrave Macmillan UK Publication: January 12, 2016
Imprint: Palgrave Macmillan Language: English
Author: Leslie P. Willcocks, Mary C. Lacity, A. Craig
ISBN: 9781137474056
Publisher: Palgrave Macmillan UK
Publication: January 12, 2016
Imprint: Palgrave Macmillan
Language: English

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

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