The McDonaldization of Social Work

Nonfiction, Social & Cultural Studies, Social Science, Human Services
Cover of the book The McDonaldization of Social Work by Donna Dustin, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Donna Dustin ISBN: 9781317024330
Publisher: Taylor and Francis Publication: February 17, 2016
Imprint: Routledge Language: English
Author: Donna Dustin
ISBN: 9781317024330
Publisher: Taylor and Francis
Publication: February 17, 2016
Imprint: Routledge
Language: English

Based upon George Ritzer's McDonaldization of Society thesis and incorporating aspects of social theory, this book examines the introduction of care management to social work practice. Donna Dustin analyzes care management as an example of the managerial application of efficiency, calculability, predictability and control to social work practice. These principles, put to good use in organizations that produce tangible outputs at a profit, are being increasingly applied in non-profit public sector organizations where the outcomes require intangibles such as professional relationships. The author examines whether the McDonaldization process heightens dilemmas such as cost versus rights for professionals working in the social services. Using social theory to frame her research with care managers and their managers in the UK, the author examines the day-to-day implications of care management for social work practice and questions whether the construction of service users as customers contributes to empowering practice. The book's in-depth analysis of the policy background, implementation and practice of care management will resonate with social workers in other national contexts, such as the US, where the care management model has been introduced.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Based upon George Ritzer's McDonaldization of Society thesis and incorporating aspects of social theory, this book examines the introduction of care management to social work practice. Donna Dustin analyzes care management as an example of the managerial application of efficiency, calculability, predictability and control to social work practice. These principles, put to good use in organizations that produce tangible outputs at a profit, are being increasingly applied in non-profit public sector organizations where the outcomes require intangibles such as professional relationships. The author examines whether the McDonaldization process heightens dilemmas such as cost versus rights for professionals working in the social services. Using social theory to frame her research with care managers and their managers in the UK, the author examines the day-to-day implications of care management for social work practice and questions whether the construction of service users as customers contributes to empowering practice. The book's in-depth analysis of the policy background, implementation and practice of care management will resonate with social workers in other national contexts, such as the US, where the care management model has been introduced.

More books from Taylor and Francis

Cover of the book The Frankfurt School Revisited by Donna Dustin
Cover of the book The Ile-de-France (Routledge Revivals) by Donna Dustin
Cover of the book Promoting Conflict or Peace through Identity by Donna Dustin
Cover of the book Resistance and Control in Pakistan by Donna Dustin
Cover of the book Student Motivation, Cognition, and Learning by Donna Dustin
Cover of the book Advertising at the Crossroads (RLE Advertising) by Donna Dustin
Cover of the book The Ethics of Teaching by Donna Dustin
Cover of the book Resilient Playgrounds by Donna Dustin
Cover of the book Geographies of Disorientation by Donna Dustin
Cover of the book European Cities, Planning Systems and Property Markets by Donna Dustin
Cover of the book Shame and Creativity by Donna Dustin
Cover of the book Human Rights Discourse in a Global Network by Donna Dustin
Cover of the book A Medical History of Skin by Donna Dustin
Cover of the book Teaching and Using ICT in Secondary Schools by Donna Dustin
Cover of the book Sociology as Analysis of the Unintended by Donna Dustin
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy