Author: | Gerry McGovern | ISBN: | 9781916444614 |
Publisher: | Silver Beach | Publication: | October 5, 2018 |
Imprint: | Silver Beach | Language: | English |
Author: | Gerry McGovern |
ISBN: | 9781916444614 |
Publisher: | Silver Beach |
Publication: | October 5, 2018 |
Imprint: | Silver Beach |
Language: | English |
Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world’s largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.
Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world’s largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.