TouchPoints

Creating Powerful Leadership Connections in the Smallest of Moments

Business & Finance, Management & Leadership, Leadership
Cover of the book TouchPoints by Douglas Conant, Mette Norgaard, Wiley
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Author: Douglas Conant, Mette Norgaard ISBN: 9781118075548
Publisher: Wiley Publication: April 12, 2011
Imprint: Jossey-Bass Language: English
Author: Douglas Conant, Mette Norgaard
ISBN: 9781118075548
Publisher: Wiley
Publication: April 12, 2011
Imprint: Jossey-Bass
Language: English

A fresh, effective, and enduring way to lead—starting with your next interaction

Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these—and every point of contact with other people—are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands.

TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy—one magical moment at a time.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

A fresh, effective, and enduring way to lead—starting with your next interaction

Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these—and every point of contact with other people—are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands.

TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy—one magical moment at a time.

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