Understanding, Managing and Implementing Quality

Frameworks, Techniques and Cases

Business & Finance, Management & Leadership, Management
Cover of the book Understanding, Managing and Implementing Quality by , Taylor and Francis
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Author: ISBN: 9781134596157
Publisher: Taylor and Francis Publication: September 6, 2002
Imprint: Routledge Language: English
Author:
ISBN: 9781134596157
Publisher: Taylor and Francis
Publication: September 6, 2002
Imprint: Routledge
Language: English

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

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