Understanding street-level bureaucracy

Nonfiction, Social & Cultural Studies, Political Science, Politics, Social Services & Welfare, Practical Politics
Cover of the book Understanding street-level bureaucracy by , Policy Press
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Author: ISBN: 9781447321415
Publisher: Policy Press Publication: July 6, 2016
Imprint: Policy Press Language: English
Author:
ISBN: 9781447321415
Publisher: Policy Press
Publication: July 6, 2016
Imprint: Policy Press
Language: English

This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management.

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