User Centric E-Government

Challenges and Opportunities

Nonfiction, Computers, Application Software, Business Software, Social & Cultural Studies, Political Science, Business & Finance
Cover of the book User Centric E-Government by , Springer International Publishing
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: ISBN: 9783319594422
Publisher: Springer International Publishing Publication: September 17, 2017
Imprint: Springer Language: English
Author:
ISBN: 9783319594422
Publisher: Springer International Publishing
Publication: September 17, 2017
Imprint: Springer
Language: English

This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way.

E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery  of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them.

System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult.  This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way.

E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery  of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them.

System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult.  This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.

More books from Springer International Publishing

Cover of the book Reflections on Theoretical Issues in Argumentation Theory by
Cover of the book New Localism by
Cover of the book Academic Women in STEM Faculty by
Cover of the book Zemiology by
Cover of the book Biomechanics of Training and Testing by
Cover of the book Patents and Cartographic Inventions by
Cover of the book Teaching Victorian Literature in the Twenty-First Century by
Cover of the book Gadamer on Tradition - Historical Context and the Limits of Reflection by
Cover of the book Stem Cells Heterogeneity in Cancer by
Cover of the book Light Metals 2017 by
Cover of the book American Foreign Policy and Forced Regime Change Since World War II by
Cover of the book Food in the Novels of Joseph Conrad by
Cover of the book Geography of Small Islands by
Cover of the book Channel Estimation for Physical Layer Network Coding Systems by
Cover of the book New Trends in Medical and Service Robots by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy