User Experience Management

Essential Skills for Leading Effective UX Teams

Nonfiction, Computers, General Computing
Cover of the book User Experience Management by Arnie Lund, Elsevier Science
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Author: Arnie Lund ISBN: 9780123854971
Publisher: Elsevier Science Publication: May 9, 2011
Imprint: Morgan Kaufmann Language: English
Author: Arnie Lund
ISBN: 9780123854971
Publisher: Elsevier Science
Publication: May 9, 2011
Imprint: Morgan Kaufmann
Language: English

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future.

  • Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations
  • Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field
  • Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future.

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