Apology for Erebus

Business & Finance, Marketing & Sales, Public Relations
Cover of the book Apology for Erebus by Janet Sayers, Janet Sayers
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Author: Janet Sayers ISBN: 9780463766354
Publisher: Janet Sayers Publication: May 19, 2018
Imprint: Smashwords Edition Language: English
Author: Janet Sayers
ISBN: 9780463766354
Publisher: Janet Sayers
Publication: May 19, 2018
Imprint: Smashwords Edition
Language: English
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Takes a close look at the business apology, using the example of the Air New Zealand TE901 Erebus Disaster to show how and why organisations need to apologise well. The book series ‘Interface: Cases, Essays and Stories for Use in Business Education' is developed from real classrooms and from the research of Associate Professor Janet G. Sayers.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Takes a close look at the business apology, using the example of the Air New Zealand TE901 Erebus Disaster to show how and why organisations need to apologise well. The book series ‘Interface: Cases, Essays and Stories for Use in Business Education' is developed from real classrooms and from the research of Associate Professor Janet G. Sayers.

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