E Kasabov: 1 book
The Compliance Business and Its Customers
Gaining Competitive Advantage by Controlling Your Customers
Language: English
Release Date: October 22, 2012
The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.
