The Compliance Business and Its Customers

Gaining Competitive Advantage by Controlling Your Customers

Nonfiction, Computers, Application Software, Business Software, Business & Finance, Management & Leadership, Management
Cover of the book The Compliance Business and Its Customers by E. Kasabov, A. Warlow, Palgrave Macmillan UK
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Author: E. Kasabov, A. Warlow ISBN: 9781137271150
Publisher: Palgrave Macmillan UK Publication: October 22, 2012
Imprint: Palgrave Macmillan Language: English
Author: E. Kasabov, A. Warlow
ISBN: 9781137271150
Publisher: Palgrave Macmillan UK
Publication: October 22, 2012
Imprint: Palgrave Macmillan
Language: English

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

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The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

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