J Jeff Kober: 2 books
Lead With Your Customer, 2nd Edition
Transform Culture and Brand into World-Class Excellence
Language: English
Release Date: February 1, 2019
Your one-stop shop for world-class results
The most admired organizations in the world have the same basic resources that you have—offices, computers, pencils, pens, phones, Internet, people. The primary difference is the way they use those resources. How do successful organizations consistently...
Lead with Your Customer
Transform Culture and Brand into World-Class Excellence
Language: English
Release Date: June 1, 2010
Lead With Your Customer goes beyond corporate culture and customer satisfaction, and provides a complete roadmap to achieving permanent excellence in your organization. This is a real-world, sustainable process of improvement—not just a flavor-of-the-month business technique—that shows you how...